XeNote/posts/Licenses & add-on services/Refund policy.md

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2022-03-16 05:01:46 +00:00
## Obsidian Catalyst and Unlimited
[[Catalyst license]] purchases and Obsidian Unlimited donations are to support Obsidian's development. ==They are not refundable.==
Although they might give you exclusive early access to insider builds or feature betas, we do not sell them as a product.
We cannot provide refunds for Catalyst purchases. Thanks for your understanding!
If there is any issue with a transaction, please reach out to support@obsidian.md or on Discord.
## All other services
For all other services and licenses, including [[Commercial license]], [[Obsidian Publish]], and [[Obsidian Sync]], you can request a full refund within 3 days of purchase with no questions asked. Please reach out to support@obsidian.md or on Discord.
Beyond 3 days, if you need a refund due to exceptional circumstances, feel free to reach out to us too.